Fastway should be Slowway or No Way couriers

What a pathetic company this is - a parcel was sent to me from Johannesburg, it is with the Depot in Kempton park since last week Wednesday - I am literally 7kms from the depot. Thursday eish we have a problem, Friday, eish we have another problem, this morning, eish we have a problem . This is the most inept bunch of people apparently working for supposedly a courier company that cannot deliver a parcel 7kms away