Fastway should be called, 'Slow-way'

The name 'Fastway' in itself is a complete lie. Got to be the WORST courier company in South Africa with the most disgusting customer service, not to mention 20 day delays for domestic deliveries. On 7 June 2021, my parcel was collected from Cape Town and due to be on its way to Durban. It's now 23 June 2021 and after numerous attempts at getting information and tracking the parcel online, I'm yet to receive it. On 10 June I called the call centre and a woman there couldn't provide information and promised to call back. After waiting for 3hrs, I called again and a woman rudely said I would receive my parcel on 14 June. It never pitched and instead, after tracking it daily, all that seems to be happening is that the parcel is being moved around.

Never ever ever will I use this company again. They are an embarrassment to South Africans and not worth businesses time.