FastWay on a Go Slow, customer service not helpful.

I have a parcel that was “In transit”from JHB to Pretoria on 5 August. It’s 7 August and still not even in Pretoria. Their customer service says it generally takes 2 days to move between branches. I can understand from joburg to Durban or joburg to Cape Town could take 2 days. You could probably take the parcel and walk to Pretoria in less than 2 days, but apparently that’s the standard. Definitely not a good courier.