Fastway? More like AWAY and now NO way I'll use them. 10 days, still no joy.

Bought an item from bid or buy, from Ledtronix. Fastway is their courier: I have sent several messages on thier app, and phoned the depot 4 times and it just cuts off. Then I've also gone to the suburb schedule and phoned the courier on his mobile and he says he does not service my suburb darea. "FAST"way received this order on 18/19 Dec.