Fastway might need to move out the way

I have just absolutey never had a smooth experience with these guys. Unfortunately, Temu uses them and I think at this point it needs to be raised to Temu.

Its impossible to get hold of them, their Whatsapp assistance is a joke. If you do however get through to them via tellephone, that service is okay but be prepared to wait forever. It's also worth noting that I've never felt the need to contact other couriers as they are timely and their updates are accurate. It's the 3rd time now that my parcel sits with Fastway for over a day and then I will get a random message as to why they could not deliver, reasons like the address is incomplete or no one was home. Meanwhile the phone never rang and if you check the address it's 100% correct. They really need to sort this....