Fastway \Loses"goods and denies responsibility."""

To anyone who is thinking of using Fastway Couriers, please read this first. <br> <br> I shipped a laptop from Rustenburg to a business client in Pretoria. After a few days, the client informed me that he has not received the laptop so i called fastway and they apparently delivered it to the wrong address. Elanie, the manager of the RTB branch promised an investigation. After phoning almost daily they eventually concluded, after two weeks, that the package was \missing". They then informed me that they accept no responsibility as they \""do not cover laptops\"". They never informed me of this before and Elanie even asked me if i knew that. I said i didint and she said \""well we dont cover laptops\"". I have used them before on a number of occasions and no one ever informed me of this so called policy. <br> <br> I took the matter to Mark v Niekerk"