FASTWAY is the SLOW WAY/ NO WAY!

This is just another Courier service with pathetic customer service. Ordered a parcel through One Day Only. When tracking the wable it was in Bloemfontein on 30/04/2024. Since then it shows onboard the courier vehicle. You cannot get hold of them,they do not answer their phones. After a couple of mails the General Manager Nadine tells me on 02/05/2024 the parcel is onboard for delivery(I already know this,that is precisely why I contacted them because it would have been delivered on the 30th of april) I wanted to know why my parcel is not delivered en what is the true delivery date. One Day Only office informs me that they spoke with someone at Fastway couriers and they told them the parcel is still not in Bloemfontein 🤣 so what is actuallty going on? With all the "courier competitors" one would expect better service. And I do not see any replies from them on the bad name they have on social media! PATHETIC is not even a description of their service. I truly hope the good suppliers will start getting better courier companies