Fastway is anything but Fast..

A sigh of doubt every time a package has to be delivered by Fastway.

I have had countless bad experiences with Fastway Couriers over the course of the last two years in two different cities and the support is basically non existent.

Not once has a Fastway delivery been on time. It is always a day or two late and the note on the delivery always blames the recipient not being available. I expected a package in November which was delivered almost a week late even after querying it twice online and when calling the depot a day after I was promised delivery, to find out why the driver had **** and said I wasn't accepting his call (which I was expecting and waiting for) I was rudely told that they are extremely busy and I must just be patient.

We are currently expecting a package which was booked for collection on the 30th of December before 10:00am. Although we were expecting some delays due to the Festive Season and public holidays, it is now the 2nd of January and it still has not even been collected yet.

Tried phoning the support number listed on the waybill - it's not being answered due to high call numbers and refers you to their Whatsapp line, which also is of absolutely no help as the bots keep saying there's a technical error.