1 reviews | Active since Apr 2012
Fastway doesn't require senders
I ordered a package from BidorBuy and unfortunately they chose Fastway for their Courier needs. The sender only put my Street Address and Postal code on, which made it slightly more difficult to deliver, only one street in Durban spelt like our address (easily googable). Long story short, they phone me at the end of the day telling me they can't find me and when I gave them the address told me to wait till next week.<br> <br> The first lady said the reason they didn't phone me in the morning was because the driver is a little thick and when a package is returned to the depot it is not there policy to phone the receiver. I then spoke to the Manageress to try a late delivery or weekend to try expedite the delivery. She said it was not their fault but the Sender's. When I mentioned to her that she shouldn't just blame the sender and that I will be mentioning this to them as they send hundreds of packages, she rep**** that that was fine. They don't need him.<br> <br> Deeply disappointed in the service Fastway couriers provides as well as the attitude they have towards their customers. <br> <br> Hopefully my package will not go missing/damaged in the third delivery attempt next way. <br> <br> Fastway...Not so Fast
