Fastway disappoints at every turn these days. A flailing brand ...

Sadly, this brand has started to suck! In recent times: 1. Delivery delays, idle promises and zero customer service with a parcel sent. Just to get to speak to someone is a mission and, even then, you just get fobbed off. 2. Zero responses to emails to their general / central company email or to their Durban email address or to their website contact form. 3. One cannot upgrade local to national satchels in hand and pay the difference if you don't have a pack of 40. 30 wasted bags that cannot even be given away to someone else or a charity to use. What a waste of money! All of this over a relatively short space of time has simply left me with a negative opinion of Fastway and I guess I'll be supporting Aramex instead ...