Fastway couriers, worse courier company

Fastway couriers the worse courier company ever, I recieved a email on the 8 December stating that my parcel will be delivered that day, recieved nothing, the next day again recieved a email and still recieved nothing and up until today I have not recieved my parcel, used there whatsapp communication,they told me it will be delivered on the 9 December, today is the 12th and still nothing, I tried calling there customer care and they keep putting me through and putting the phone down in my hear, I will never ever recommend this courier company there service is pathetic, no communication from the courier what so ever and I have used many courier companies.