FASTWAY COURIERS! USELESS!!

IF ICOULD GIVE MINUS STARS I WOULD!

I HAVE BEEN WAITING FOR A DELIVERY FOR SOME TIME NOW. WHEN I TRACK THE DELIVERY IT SAYS THAT THE COURIER HAS ALREADY PICKED UP MY PACKAGE. BUT NO DELIVERY MADE. ON TUESDAY 31 DEC I TRIED TO ENGAGE VIA THE WHATSAPP PLATFORM. I STARTED THE CHAT AT 11:40 AND RECEIVED A RESPONSE AT 16:42. DELIVERY WOULD BE THE NEXT DELIVERY DAY! TODAY 02 JANUARY I STARTED A CHAT AGAIN AT 09:18AM.. I RECEIVED RESPONSE AT 11:25AM! THE RESPONSE SAYS IT HAS LEFT THE DEPOT AGAIN AND WILL BE DELIVERED. I ASKED TO SPEAK TO A MANAGER AND WAS THEN TOLD THAT DELIVERY WAS ATTEMPTED BUT WAS NOT ABLE TO "LOCATE"ME! NOT A SINGLE ATTEMPT TO CONTACT ME WAS MADE! I AM NOW BEING TOLD I MUST UPDATE MY DETAILS AND THAT IS WHYI COULD NOT GET DELIVERY! HOW DID THIS NOT GET COMMUNICATED TO ME WHEN I ASKED WHERE IS MY PACKAGE THE FIRST TIME!!

HORRIBLE SERVICE AND LIES BEING TOLD WITH RIDICULOUS RESPONSE TIMES TO MY QUERY!!!!