Fastway Couriers the WORST!!!!!!

I had the most terrible service from Fastway Courier Bloemfontein Depot!!! After my parcel was at their depot since the 1st of December, I tried calling and emailing them from the 4th, Rene and Kayleesha keep making promises that it will be delivered the next day, today is the 13th & still no delivery! It's really unacceptable, I've phoned the head office as well & I keep getting the same response, it will be delivered tomorrow. So please do not use Fastway Courier services ever if you really want your items that you ordered!!!!