Fastway Couriers - the slow and VERY expensive way

I ordered two parcels from Temu. I paid VAT and customs on both items, but then got a third bill for more VAT and customs, which did not make sense to me. When I tried to call the company, both numbers were not working and the mailboxes for both numbers were full. The chat on the website is a braindead robot that was designed to frustrate customers. Temu should allow users to decide on their own courier rather than leave the customer to a company who could not care less about customer service. This is a disgrace.