Fastway Couriers should be named "Slower than the snail pace Couriers"

Terrible service....I should have received my parcel on Monday already. Tuesday I was told definitely for sure, I will receive on 08 February 2022 via their chatbox. Till to date i have not received my parcel. Their tracking system is pathetic....it keeps saying the parcel is onboard the courier vehicle, then it goes back to say the parcel has been left in the North Bay 3 and will be delivered on the next scheduled delivery. I no longer receive any feedback on their chatbox or email.