1 reviews | Active since Jul 2014
Fastway Couriers awful service, damaged goods and unreliable deliveries.
I ordered a small package from Temu in May 2025. Fastway said they would deliver on 27 May 2025. I rearranged my need to leave my residence but the parcel never arrived. Fastway sent me a mail telling me they missed me at my address, but I was home all day. The parcel arrived the next day on 28 May and it looked like it had been kicked around like a soccer ball. One of the items in the parcel, a weather station, was so badly damaged I had to throw it into my e-waste. On 12 June 2025, Fastway said they would be delivering another parcel to me. Once more I rearranged my schedule so I could be home to receive the parcel. ONCE MORE FASTWAY SENDS ME A MAIL TELLING ME THEY MISSED ME BUT I WAS HOME ALL DAY. Today, Friday 13th June I have again postponed things to be at home for the parcel. TEMU is not doing itself any favours using this courier and in my opinion should use a more reliable and responsible courier so that TEMU doesn't bleed clients due to the unreliability of Fastway Couriers and the risk of damage to items in parcels that TEMU will have to give a credit for.
