Fastway couriers are not so fast!

My experience with this company leaves much to be desired. They don't contact you per phone when they want to make a delivery, they just pitch up. So although you are close by, they cannot deliver your package. So you either wait 3 days for a Fast delivery or you miss your delivery. Really poor customer service. And trying to contact them is also a waste of time. I phoned at 9h30 and their message said their office hours is from 8h30 or such.