Fastway Couriers - ABSOLUTELY atrocious

This courier company is absolutely atrocious when it comes to tracking of parcels AND even worse if you try an followup with them on progress.

It's quite amazing that they expect us a paying customers to simply accept their lack of customer service.

My parcel has been stating the same three status updates since the 6th of December. Today is the 13th. Dont try and get hold of them, as they make it impossible for one to speak to a human. Their online chat, doesn't work, tracking portal is only to view, you can't query. Their What's App bot is ****p, with no real insight as to you as the customer and your needs.

This is simply not good enough for the 22nd century