Fastway Couriers a no show

An urgent parcel was collected at Vodacom Polokwane yesterday (19 December 2022) to be delivered to Centurion on 20 December 2022. Logging on to the Fastway website to track the parcel gave no results. Trying to phone Fastway, Polokwane as well as Fastway, Pretoria resulted in the phones just ringing without anyone answering. I rather think this company should be called No-Way instead of Fastway