Fastway Courier South Africa Subject: Couriers that can’t deliver parcels Ref no: 2G*** My parcel was booked out to be delivered by fastway the first time 20 May 2025, 5:39AM

Fastway Courier South Africa Subject: Couriers that can’t deliver parcels Ref no: 2G*** My parcel was booked out to be delivered by fastway the first time 20 May 2025, 5:39AM. Since then it has been booked out for delivery four times. Twice a delivery person contacted me to ask for the address location (which obviously was given to the supplier), everytime I provide the address, the estate name (which is on Googlemaps, iPhone maps, Waze etc) and a pindrop. Still they can’t seem to find the address they have delivered parcels to before. The link they provide via email to submit a query because THEY didn’t deliver doesn’t work. I emailed the regional franchisee who responded to the mail but nothing happened after that. We called the franchise, they say the parcel is out for delivery. Its been out for delivery 4 times since 22 May 2025. I work with couriers every day; I’ve never experienced such bad service.