Fastway Courier Bloemfontein

My parcel tracking no: 2G*** is nou in Bloemfontein Warehouse then left in North side of Warehouse for next pick up, then it is left in West bound of warehouse for next pick up, then left in south bound for next delivery for almost a week but never the parcel get picked up and the moving start over over again in this pathetic Fastway Courier company!, after almost a week my parcel is still not Despatched , best of all I paid for this pathetic Courier service. If I could I rate them a Solid Zero!