Fastway 8days of no delivery and no customer support

My parcel from TEMU arrived on the 1st of December I payed my taxes on my parcel the 2nd of December since the 3rd I've been waiting and tracking my parcel. I have photo evidence of them manipulating their data on the tracking of my parcel. 1st the tracking says my parcel was left by the courier in their witvank depot got a photo of that. 2nd the tracking changed from Witbank to Piet Retief by way of misdirected twice have photo of that Now it is Tuesday the 10th Of December now the data from their site has changed again to Witbank depot out for delivery for the past 2 days of which I have photos also. When you call them the Robot voice just consumes your airtime with NO Assistance at all. I tried the live chat on WhatsApp same thing with foto evidence that their is no one to reply to you same goes for their live chat on their site Am I to say again Fastway Courier has ****** another parcel of mine 1st one 3years ago and that was the last time I ever used you it's a pitty that TEMU is using your services