Fastaway Couriers: Worse and even slower than the post office

This courier company doesn't even deserve 1 star. It took them ELEVEN days to deliver my package; 10 of which were spent simply laying in the depot. I called the operations manager twice to find out what is going on, and submitted an online query as well - which to date has never been addressed or responded to. Then when they FINALLY decided to try to deliver, the driver claimed that his GPS doesn't pick up my street, which is very interesting as no other courier company has ever had this problem. I then gave him directions and he went the exact opposite way??! Even after telling him that the street he mentioned was in the wrong direction, he still went that way. I will never make use of this service again, and if I find that an online or other retailer makes use of them, I will cancel my order.