SM
Sisanda M

1 reviews | Active since Oct 2023

02 Jan 2025, 16:57

Fast way couriers and should be slow way.

Fast way courier East London a Mthatha provide worst service ever. My parcel arrived on the 20th December in Mthatha from East London but till date, it has not been delivered. When I called the East London branch I was told by a lady that shw needs to consult her manager and will give a call back. Ever since that day they do not pick up my calls nor did she contact me back. Went to the Mthatha depot and I was told that they have moved from that place. I managed to find a gentleman who works there and he referred me to his colleague who also made all the promises of checking for m parcel and calling me later on that day. He told that all the parcels all at my area were delivered on the 23rd. I had to call him again today and was so calm about it. The way that this company handles us as customer is so disgusting.

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