RG
Rob G

1 reviews | Active since Oct 2010

17 Oct 2025, 12:41

FASRWATS COURIERS-DO NOT USE-*******

They are the clearing agents for Temu. They contacted me to pay the VAT, Duty & clearance charges on goods purchased for R205. The amount demanded is R29.15. I made a purchase last month for R409 and they charged R72.95. VAT, Tax and clearance charges are presumably the same why is their current charge almost the same on goods costing about half. I have tried different ways to contact them, phone, WhatsApp etc. they do not answer. If they do answer a recorded messages just directs you to the relevant page on their website. You must then plough through pages and pages of blurb that is not relevant to your problem and often the answer is not there. Use another company who do not just guess at figure to cover these charges.

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