KG
Karen G

1 reviews | Active since Dec 2015

16 Dec 2015, 09:29

False promises

I ordered a parcel on 7 Dec which was dispatched on 8 Dec. The parcel was scheduled to arrive at my work address on 9 Dec. I received no call from the courier and security then told me the following day that the courier tried to deliver at 17h30 at my workplace. Security informed the courier that leave work at 16h00 and that they should come the next day because there was no one to receive the parcel. On 10 Dec, the courier arrived at 17h30 again which means that no one could accept once again.<br> <br> I called 14 and 15 Dec to try to track my parcel because I was receiving no update. I spoke to Michael and he informed me that he could deliver on 16 Dec to my home address. He said that he would deliver despite it being a public holiday. I even confirmed if he does indeed deliver on a public holiday. At present no one is answering their phones because the company is closed. I am going on holiday soon and I am doubtful that I will receive anything from this company. This is the second time Fastway is delivering to me. The first time it took me 2 weeks and 11 phone calls to get my parcel. Needless to say, I will never be ordering from anyone who uses them agan

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