Extremely Unprofessional; Fastway Couriers

I got an email that says my order will be delivered today. Within minutes i got another email that says that my order could not be delivered - and this is my place of work i have not moved from my desk since.

When i call the company i held the line until i got a message that says they cant take my calls due to technical reasons....i sent whatsapp message to their whatsapp number i got NO RESPONSE.

I google the number for the area where i am and got the delivery guy number: i called the number several times there was no answer....i kept on calling the number until he picked it up.

I asked him how come he says he could not find me he says he tried to call me, whereas there was NO missed calls on my phone, he said theres nothing he can do for me and then left me talking on the line alone.....he kept chatting with his friends and i eventually dropped the phone and called him again. Once again he never picked the call and i kept calling the number every minute - he never picked his number until eventually he did. I asked him is did it deliberately putting the phone away without giving a solution as to how i recieve my parcel....he told me the same story that theres nothing he can do for me. Afterwards lousily said he will see what he will do before the day ends.

VERY unsatisfied client; their logo says "one less thing to worry about" they have made me a whole lot of thhings to WORRY ABOUT as they have not delivered a PARCEL THAT I HAVE BOUGHT WITH MY MONEY AND WHICH IS VERY VALUABLE TO ME. And they offer ABSOLUTELY NO SUPPORT in instances like this, to top it off very rude delivery people who hang up calls on clients.

Extremely UNHAPPY with this company. Area WOODMEAD (Fastway Courier) extremely unhappy client.