Errol is the most unhelpful manager!

Terrible experience! Trying to finish my eWallet credit ASAP. When I wanted to sign up with Fastway, Errol was quick to respond and seemingly extremely helpful. Little did I know it was just catfish. Once I refilled my account with eWallet Errol was off the scene. My parcels got lost, never got picked up for weeks (yes, you read that right! booked a collection and it wasn't picked up for weeks!)... I cancelled a collection yet my account was still charged, and Errol simply ignores the emails I send. Very dissatisfied customer!