Do not use Fastway: Prepaid = ZERO cust service, accountability or recourse for loss

Package ****** from unlocked and unattended van (by courier driver's admission) within 2 hours of collection. Refunded less than half value of shipment (~R2800 value, refunded R1000). Didn't even bother to replace the (pre-paid) delivery fee, let alone offer such. Took two months to even get to that "resolution" (i.e. our way or the highway so f*** you mr customer). A courier company that has no insurance against loss? Do not use them if your shipment is value more than R1000. Their security is ridiculously bad and because you have prepaid for a whole batch of delivery coupons you are stuck - they have you by the proverbials and they don't give a single hoot about customers or customer service.