Disrespectful driver comments

I've received multiple parcels from Fastway in the past, always had a good experience with the driver/s. Today a new driver delivered my parcel and I found his comments to be distasteful! The driver imp**** that we are cruel to our dog for having him groomed. He also asked if my dog doesn't feel ashamed for looking the way he does. He is a standard poodle and grooming is part of the breed maintenance. I honestly can't believe that he felt the need to comment on my dog. No, it was not meant as a joke from his side. Just really bad sarcasm.

I have also not been able to lodge a complaint via your website. Please educate your drivers on how to treat customers. They are the face of your business. It only takes one bad experience for me to decide to steer clear of your services.