Disrespect on Fastway level

I purchased items on Shein and sadly they choose the delivery company. Everything is through Buffalo couriers, got my waybill number and started tracking my package which I should I should have received by the 22nd of April 2022. On the 21st I got an email from Fastway telling me that they are trying to contact me but are failing and if they can't get hold of me then the package will be returned and I will be charged for the next delivery.I send them an email trying to understand when they called me and who is trying to call me because I didn't miss any calls. I reconfirm my number which was the same number they received and out of the blue they get hold of me and tell me I will receive my package the next day which is the 22nd, I even tell the lady who called that to make it easier they can drop the package at our boom gate and a driver will bring it in and sorted its arranged. On the 22nd April 2022; I don't get a call nothing from them and I decide to send an email inquiring what the hold up is because I haven't been contacted by a driver and its 15h00; all they do is send me the driver's number, I call him to find out where is and he tells me; he is busy with other deliveries and he will call me, fine.At 17h00 I call the driver to find out where he is because it's getting late and I need to understand what is going on. The driver shocks me to my core.He tells me that it is late, he doesn't even work in that area that he has been allocated to work and if I want to get my package I must meet him somewhere to get it. I'm like,you need to bring to the location given and I have already made the work easy for you by saying you can drop the package at out gate.He simply with no hesitation tells me he is knocking of and they package will be dropped of on monday the 25 April 2022. I tell him that is not possible because your company has made it very clear that they will charge me for another delivery and I will not confirm such things with you.You just have to deliver the package today . After lots of stupid reasoning he confirms he will bring the package; 30 minutes later he calls to tell me the office say they wont charge me I will get my package on Monday and he hangs up. I send Fastway an email explaining my utter disgust with their driver and service.Monday I receive an email, telling me that the package is moved to Polokwane as they handle this area, no apology; nothing about their inconvenience. I am told I will receive the package on Thursday. Thursday 28April, I do a follow up seeing as they are not planning to keep me in the loop,its emails back and forth between Fastway Polokwane and Fastway Nelspruit about it and all I asked is "When can I Expect my package" and all I get in simple words is how they will let me know when the driver is in my area. Friday the 29 April, I follow up and all I get is the name and number of the driver; whom I call but I guess he was busy, he later called me to tell me that he has my package and I make arrangements with him to drop it off at our boom gate also and that's done and that's around 10h00. Around 14h00 I think let me check because it's getting late; I call him; asking what time will he be dropping off the package and he responds , He is still busy and has a lot work in the area and doesn't know what time he will drop mine off; can I make arrangements for someone I know who might be in the area to collect it from him and I tell him I dont know anyone and he tells me he will bring my package at 17h00......at 17h00 when I call to follow up he is no longer taking my calls and just hanging up. I am past the point of being angry and losing it with this nonsense. I feel that my package is not a priority and the fact that I give feedback to Fastway and they themselves are not doing anything to get this sorted. It's been over a week of ups and downs trying to get a package, I am not sure what ****a shop courier company this is but it is way too slow and the customer service from their employees is *******. Their attitude needs alot of work. The tone in their email when they wanted me to be available for the delivery was nonsense, I have been waiting and all I get from their side inconvenience that comes with a lot of disrespect. So disappointed, I wish my package was never sent through them!!!!