Disgusting Behaviour and Reckless Endangerment

Just had a delivery from these people and it's not the first time that they've been rude, intrusive, and uncivilized. In fact, I contacted the company I bought the item from in the hopes that I could convince them to use a different courier after my previous experience, but they sent it before reading my email.

The two guys in the bakkie hooted multiple times (something I've asked them before to not do) and the one was yelling in the street like a barbarian - even though it took me less than 1 minute to get to the gate. It would have been roughly 30 seconds but I obviously put my mask on first.

The guy did not listen to me at all and I had to repeat myself more than once. He had such a stinking attitude that I wanted to tell him to just leave and send the package another day with somene else but it is for my business and was already delayed. I told him to have some manners and not act that way because this is a quiet area (nature conservancy) and lots of people here work from home - me being one of them. I know how much it interferes with my own work when neighbours have cars hooting outside their gates and I strive to never be the cause of a nuisance to the neighbourhood. The guy's attitude tripled and he told me that I must then install an intercom. HOW DARE HE. Who the actual hell does he think he is?! My blood is boiling and that is why I have not even bothered to give Fastway another private chance this time.

I get deliveries from Courier Guy quite often and they have the perfect procedure. They first wait a moment to see if the client heard them arrive, then if there is no response they give a small, quick, hoot. And if there is still no response, they phone to check. I've never had anyone from Courier Guy bellowing in the streets and telling people to install intercoms because they can't behave like a mature person on their own.

He also had his mask only half on - nose completely uncovered and the mask slipping off his mouth too. The driver wasn't even wearing one, despite being right next to my gate with his window open. I told the guy that came to the gate to pull his mask up properly because he is risking the safety of others and he just ignored me completely and gave me some hand gesture I couldn't quite see. I asked his name and he refused to tell me. I asked the driver and he said the other guy is Tommy. I don't know if that is true and I wouldn't be surprised if it was a lie. Nothing would surprise me from those two. I've sincerely NEVER had a courier behave so very poorly (one other came close and this one has done similar in the past). It was absolutely disgusting behaviour and this entire company should be ashamed that this is who is representing you to clients.

I've never before in my entire life actually asked for any employee of any company to be disciplined, but I am now. Who are they to act that way, treat clients so shockingly, and risk the lives of every single person they come into contact with each day!? They are NOT above the rest of us.

I have a weak immune system and I take so many precautions to make sure I don't catch the virus (it could be fatal to me) - for my own sake and for those with whom I have to have contact on occasion. HOW DARE YOUR EMPLOYEES RISK MY LIFE AND THE LIVES OF THOSE I LOVE!!! As well as every other person on their routes every single day. These are the exact type of people who are helping the virus to keep hold and spread. I guarantee you that if I now find out that I have the virus, I will be laying charges against this company for reckless endangerment and neglience. I've already logged all details should I need to forward them to my lawyer. This may seem like a petty thing to your employees, but people's lives are not to be taken so lightly.

I'm utterly appalled.