Disappointed.... again

When I order something from someone I dread when I read that Fastway is the courier company being used. I think my address is on their blacklist for "difficult customer" as I have complained a lot. At one point I even refused a package because I waited 2 weeks for the delivery after it was at their different bays for 2 weeks being moved around but not delivered. After a week I called the supplier and told them to cancel my order as I cannot wait that long for delivery. They never canceled but I already ordered from another supplier, who delivered the next day via The Courier Guy. Can't suppliers give the customer an option on which courier company they would like to make use of because honestly it also reflects bad on them if their items do not get to their customers on time and if they take the time to actually read all the reviews on how *********** Fastway is they would not make use of them and I for one are willing to pay that extra just to get great service from a courier company. But I guess saving money is more important than keeping customers. You get what you pay for. I am now yet again waiting for a package from them that was picked up on 12/12/2022 being moved around from bay to bay again. The reason now being "the weather in JHB" It's actually sad that Fastway don't do something about their service. I mean they must surely know that South Africans are not happy with their service, yet people still use them. I don't understand