Delivery

I am absolutely appalled by the level of service I have received regarding my delivery. I contacted your company on Tuesday, to specifically inform you that I would only be home until today. Yesterday, I was assured that my package would be delivered by yesterday afternoon. It is now Thursday and I have still not received my package. This is completely unacceptable. To have contacted you multiple times and still be faced with such a blatant failure in delivery is beyond ridiculous. I demand an immediate explanation and resolution to this matter. I expect to hear from you as soon as possible.