CP
Carina P

1 reviews | Active since Feb 2014

21 May 2024, 16:56

Delightful change to get good customer service.

I thought all Courier Companies were supposed to have a "No-Care" attitude and ignore emails from eager customers who are waiting for their goods from Retail Companies where ever they spent their money. I was not expecting to get an answer from Fastway Couriers for at least 48 hours after my enquiry. But yet..... they answered within an hour... Wait, What? I was soo impressed with Rafeeqa Mather who kept me updated throughout the delivery process, delays etc. A BIG WELL DONE to you and your Team Rafeeqa. I wish all companies had you in their Customer Service Division. All 4 my packages have been delivered, Keep up the good work, I am sure our paths will cross again in the future. Fondest Regards, Carina Pretorius

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