Customer Called "a Nuisance" in inter company email correspondence.

<p>On Wednesday 23 November 2016 I placed and order in Johannesburg and contracted Fastway Couriers in Polokwane to do the pickup from the company and deliver to my business in Mokopane. I had great difficulty getting response from fastway couriers, and sent 3 Emails trying to confirm whether my parcel has been collected or what the status was.</p> <p>When I eventually got feedback, i noticed the following comment in their inter depot / branch email correspondence, quoted from email "</p> <p>Hello dear its me again.</p> <p> Kindly ensure that the parcel is collected.</p> <p>This customer is a nuisance.</p> <p> </p> <p>This was the word of Polokwane Service Manager "</p> <p>Kind Regards,</p> <p> </p> <p>Nyiko Nkwinika</p> <p>Customer Services Manager <br /> EIAC Printing and Signs T/A Fastway Couriers (Polokwane)<br /> 53 Corundum Street, Futura, 0699<br /> p:+27 15 ********** f:+27 86 ********** e: ********** www:fastway.co.za<br /> <br /> FASA Franchisor of the Year - 2011 Finalist<br /> FASA Newcomer Franchisor of the Year - 2011 Finalist"</p> <p> </p> <p>SINCE WHEN IS IT ACCEPTABLE TO CALL ANY CUSTOMER A "NUISANCE"????????</p>