**** courier company

This is by far the worst courier company that I have dealt with. On Wednesday 8th May, I received an email from the supplier of my goods that Fastway was unable to deliver my package, which I found very strange. I proceeded to call Fastway to check what was going on, they had mentioned that they tried calling me and that I dropped the call. That was a complete lie as I had not received a single call that day. I confirmed with them that they had the correct phone number and delivery address, which on the 08th of May was the ‘correct’ details. On the 09th of May, I called Fastway to confirm that they still had the correct details and asked them to please deliver on the 10th May, which the consultant confirmed they would do so. On the 10th of May, I called 3 times, spoke to 3 different consultants and all of a sudden there’s a problem with my package and apparently the wrong address has been entered into the system. I was then told to log an online query as the matter can only be dealt with on Monday.

I have to ask is this a **** by Fastway couriers to ***** customer’s packages? Considering my experience I am convinced that they have ****** my package as not a single consultant is willing to help you or for that matter do their job!