Consistently Fails to Deliver and Has Nonexistent Customer Support

This is by far the worst delivery company I have dealt with in South Africa.

The driver marked my parcel as “could not locate delivery address,” which is simply untrue. After contacting the company myself, the driver admitted he did not deliver it and said he would only bring it two days later.

Two days later, instead of delivering the parcel, I was informed that the “delivery volume was too low” and that delivery would be postponed again to the following Monday. This is unacceptable and shows a complete lack of planning and accountability.

Attempting to contact this company is a waste of time. Phone calls disconnect immediately, and WhatsApp support leaves you waiting for hours with no response or resolution. There is no effective customer support channel available.

This company shows no respect for customers’ time, provides misleading delivery updates, and takes zero responsibility for failures.