Complaint Regarding Undelivered Parcel

I would like to formally express my disappointment with the service I have received regarding the delivery of my parcels from Temu. One specific parcel, which was handed over to Fastway by Temu on 27 May, has still not been delivered. I received an email from your team stating that delivery could not be completed due to an unavailable address. However, I have not received any further assistance or resolution since then. I have made several attempts to contact your office telephonically, but my calls have gone unanswered. I was redirected to your WhatsApp service, which unfortunately does not provide an option to address my specific query. I also responded via email, providing my full and correct address, yet to date, my parcel has still not been delivered. This lack of communication and service is extremely frustrating. I kindly request urgent attention to this matter and immediate delivery of my parcel. Tracking Number: D*** I look forward to your prompt response and resolution.