Bad service

Am so upset with fast-ways delivery I have been waiting more than a week for my stuff,on the 11 of October their driver called asking were we are going to meet to drop of my parcel.i waited the whole day I even called him.He did not answer.poor service I must say.its not the first time they deliver the Arthur perfumes to me.so am shock that this time around they are struggling with delivery.i have customers complaining already yho