Bad Service

We ordered a parcel from Port Elizabeth, couriers pick it up on 24th of May. Parcel scan in at Bloemfontein the 28th of May. Today is the 4th of June no parcel yet!!! Phoned twice promise delivery on the 3rd, send email the 3rd in afternoon, not even reply on email. Phoned now again, now they tell me tomorrow. Lady at Bloem branch not even friendly about it, seems that I am the wrong one to ask when parcel will arrive. Think twice before using Fastway Couriers.