Bad service

Ive send a p****l from Jhb on wednesday 17/04/2019 to East London, They arrured me my p****ll will be deliverd by Tuesday 23/04/2019 due to long weekend. I contaced Eastlondon Branch they told me it will be deliverd only Wednesday 24/04/2019 as they do not have avalible drivers. This is very bad service for a company this size