Bad Service

Pathetic Services. Rude manager who doesn't even have the decency to contact him after he said he will.

Been promised my package delivery since Friday 2 July, trying to get hold of them on the landline or via email is an endless struggle. You get through your call gets transferred then cut off. For 3 days I've been struggling to get an ETA from them. Eventually I was given the driver's cell number by Mpulia who has had No training in customer service. Surprise surprise same as Friday the agent at Fast way tried to get hold of the driver to no avail. No surprise when I phoned the driver's number Khulani, his cell was off.

Discussed, no client service and please don't blame Covid we had more than a year to up our games and improve service levels!