mM
merle M

1 reviews | Active since Sept 2016

24 Nov 2016, 10:04

Bad Service

<p>I used to use Fastway Couriers for all my business courier needs. No longer! Unfortunately some of my suppliers still use them. Parcels reach Durban quickly but that is where it ends. The parcel can lie in the delivery vehicle for 2 to 3 days before being delivered ... getting through to Customer Care is a nightmare and if you are lucky to speak to a consultant, you are told to phone the driver directly. Excuse me! Who is the customer here and why must I do the run around to have my parcel (which I have paid for) delivered? They have been a problem for years now. Fastway .... SLOW WAY and RUDE WAY!</p> <p> </p>

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