Bad service!!!

Fastway Witbank, very bad, poor service. We are awaiting 4days for a pick up between Witbank/Johannesburg. When we call them, the phone just keeps on ringing. NO ANSWER. When we stop there, business is closed. We trusted them to pick up my deaf sons hearing aid and the promised us delivery within 1-2 days. Today day 4 and still nothing. I will NEVER make use of this company again. They are lying.