awful, ***********, ************* company

Courier just handed my parcels to "three Caucasian men standing in the street" according to the service agent. He then logged it as delivered and signed by me, despite never even being in my suburb. When I finally got hold of him, he told me that the street he had been in "sounded similar" to mine. However, he refused to collect it because he was "already done for the day", and suggested that he try again tomorrow.

I spoke to the service center to query this, and they told me that they weren't prepared to collect it, but would also "try again tomorrow". When I asked to speak to the service center manager, the agent cut me off. This happened again when I called back.

Still haven't got my parcel.