NV
Ntombizandile V

1 reviews | Active since Dec 2021

01 Dec 2024, 18:43

Asked to pay for car repairs, gas money before package delivered. T

This is the worst delivery company. Worse I did not even have their T&C's because the person who sent the package never told me. A parcel that was sent to them on the 8th of September I still have not received it to date..Here is how they work; If you delay to get your parcel delivered for a week you pay 1000 for storage charges, part of the delay is orchestrated by them.if the vehicle delivering your package breaks down for any reason you are responsible for instance they wanted me to pay for damaged brushes which were R10 000 they say because the vehicle is delivering my parcel. In fact the driver first delivered a parcel in Botswana. If the driver runs out of gas it is your responsibility to send money for the driver to buy gas..Through all this drama, the driver was arrested which I still question . So I was told to pay the fine requested by the police because he was delivering my.parcel. This is one big mess At the end of the day the package was not delivered because they had to get a new driver. Now I had to pay this new driver to deliver my parcel I forgot after replacing the brushes the driver called for 1500 because the mechanic must replace new oil. Scary stuff done by these companies. Can you imagine the driver sleeping in a car because I did not have for those brushes and driver they knew about those brushes before he left but they did not fix them. They rip clients off big time. Had the worst experience with them. They dont even deserve the 1 star they deserve 0. They tell you all of this company policy

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