Arrogant and accusing staff member

I received a call from fast way couriers this morning 25/06/2025, with regards to my package that needed to be delivered.The conversation started good, but took a turn for the worst. The agent said he wanted to confirm the delivery address as there is only a street name on, so I provided the company name, he then took me on and I say that because he had a bad attitude , how can I not provide them with the correct address, so I told him that I did provide the correct details and that he must first get his facts in order before taking me on and then I got a arrogant response saying I must not talk to him like his a stupid person so I put the phone down. So when I tried to contact Fastway Couriers, I get an automated response where I have to put in my details etc. Then I got a response: very rude fail to give me adress. I have the drivers name and the phone recording, so I am VERY disappointed that they can speak to you in this manner especially if they were the ones that started to be rude and arrogant. I wil l not make use of them again and I will advise everyone against them.