APPALLING DELIVERY SERVICE & CUSTOMER SERVICE OF FASTWAY CPURIERS

Fastway Couriers has the worst service ever. My parcel was picked from the sender on the 28th of February 2022 and has been sitting in their delivery vans since the 1st of March 2022 without it ever being delivered. The sender has followed up via email and so have I but Fastway has not responded. This morning I tracked the parcel and once again is sitting in a delivery van for deliver, I then decide to call and was told that the driver will deliver after 15h30 but I told the lady on the other side that I am leaving the office at 12h00 wo then put me on hold only to be directed to an unattended line. I called back and spoke to Nox who indicated that the driver will try to meet my 12h00 deadline. Needless to say I do not believe they will deliver given their sloppy track record. I have posted a complaint via Instagram and they've promised to assist. I will also post a complaint via LinkedIn, hopefully it will get the attention of the owner as Fastway cannot continue operating in this fashion. If the Courier Guy and Takealot can Deliver in record time so can everybody else operating in this space.