Appalling courier service - customer last. Avoid like the plague.

After paying for overnight delivery of time sensitive items to our largest client, Fastway's driver decided that the Covid-19 screening at the destination was too onerous and returned to the depot where our goods stood for a week. At no point were we notified of any delay. When we finally located the goods five days after handover, the phone was put down on us by their Witbank manager (Johannes) who subsequently refused to take calls. Fastway's head of customer service was no help either, absolutely no sense of the cost to our small business and the damage to our relationship with our largest client that Fastway's ineptitude has caused. After eventually promising delivery seven days after we handed the consignment over, they again failed to deliver. Nothing fast about their service, use them at your peril.